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Information related to student mailing

  1. What is this service?

Microsoft Office 365 is available free of charge to the students at the university, using which the university has also developed a unified student mailing system for official communication.

The service includes:

  1. How can I use the service?

The service requires the existence of a network ID (Eduid identification) created at the University of Debrecen, which had to be created according to the steps included in the "Network ID (Eduid)" section of the information sheet provided to the students who were admitted to the university (Enrolment information), and together with the ID provided at the time of creation, your M365 mailbox for student mailing (eduid@mailbox.unideb.hu) was created.

This identifier provides access to a number of computer services (e.g. e-learning, restricted web content, Wifi, Neptun, etc.).

To start unified student mailing, use the following steps:

1: Open your browser.

2: Enter the website address mailbox.unideb.hu.

3: You can access your mailbox according to the information on the website. Click on Microsoft 365 in the quick links menu on the left (https://outlook.office.com), and you can access the system by entering the required data.

 

 

  1. Why is a university email address important?

The university e-mail address is the official channel of communication with the university for students admitted and starting their studies from the academic year 2023/24, and the university sends its notifications to this address.

For students admitted before the academic year 2023/24, the university e-mail address cannot be considered an official e-mail address yet, therefore it is not mandatory to use it as a primary e-mail address.

  1. How long can I use the service?

As long as you continue your studies at university. If your legal relationship with the university is terminated, your cloud account will be deactivated and deleted after 3 months. Therefore, it is advisable to save your data in the cloud, which you want to keep, at the end of your last university year.

  1. Who provides support for Office 365?

To access the service, i.e. to log in, contact the customer service of the IT Service Center at helpdesk@it.unideb.hu or +36 52 512 900/66333. For any further questions, please contact the operator of the Office 365 service, i.e. Microsoft Customer Service.

  1. How do I find out what my university email address is? What should I do if I forgot my email address?

After logging in to eduid-manager.unideb.hu, selecting the menu item Show/edit my eduID profile, your data will be displayed, including the official email address.

  1. It is possible to change my university email address, for example, due to a name change?

Student email addresses are fixed and cannot be changed later.

  1. What should I do if I forgot my login details for Office 365?

You can log in to O365 at office.com. Here, your login name is the same as your university e-mail address ending in "@mailbox.unideb.hu". You log in on the university's central ID page, with the same password that is required for all central network services.

If you do not remember the password, first try the Lost eduID password service on the password maintenance interface (eduid-manager.unideb.hu). If this does not give you any results, contact the IT Service Centre Customer Support using the contact details above.

  1. Who is responsible for the security of data hosted in Office 365?

The service is operated by Microsoft, our university only provides access. Therefore, the University of Debrecen and its employees cannot be held responsible in any way for the data stored in the cloud service, their security, or any damage resulting from the possible loss of data or e-mails.